Vacation Rentals 411 Help

1. General

• Contact Vacation Rentals 411

2. Renter Questions

• How to Find a Vacation Rental
• How Can I Make Sure the Owner is Real!
• Rental Scams Please Read
• Owner Shield
• Leave a Review

3. Owners Questions

• Rental Scams for Owners
• Feature Refunds
• What are some of the things I can do to get the shield.
• How come I don't have the "Shield"
• Can I Pay for the Shield?
• I have been a member for years why don't I have it?

4. Commonly Asked Questions

• What 's the Cost to List my Rentals
• I Listed My Property But I Don't See It?
• My Phone Number & Name Is On The Internet ?

5. New Listing Setup

• Signup & Adding New Listing
• Requirements to Post a Listing

6. Listing Questions

• How To Edit My Listing.
• What are Listing Viewings
• Private and Public Information
• Why do I Need Multiple Public Contact Entries
• Putting Pictures On Your Listing?
• How Do I List Multiple Units
• How To Edit Your Listing
• Changing Cities
• Owner Log Out Button
• Changing My Password
• How Do I Display my Website

7. Calendar Questions

• How Do I Edit my Booking Calendar
• Calendar No Edit Button

8. Login and Logout Problems

• Login Password Help
• How Do I Login
• My Owners Login Does Not Work!
• I Changed My Email Address & Can't Login!

9. Photos

• Send Photos to be Scanned
• What Format Picture Will Work
• Why do my Photos Looks Grainy or Blurry
• How Much does it Cost to have You Scan My Photos
• Replaced One of My Photos BUT the Still Shows Old Photo
• Video Tour Technical Information

Feature Refunds

If you make a deposit and use it to feature your property we will only refund the unused amount in the first 30 days of your first deposit.

There are NO refunds after 30 days from the deposit date and are not transferable to another user.